strange goings on :s

[Torniquet]

ok. I have a slight issue with my email...

I have 2 emails set on ms outlook....

1st one works fine and dandy. second one can receive emails, but wont send them :s

I know i have all the right settings, and i know it works. I used it on my desktop (same settings) and i have set it up on my phone and works perfectly well on that...

the error i am getting is this:-

Code: Select all

Send test e-mail message: Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).  The server responded: 503 Valid RCPT command must precede DATA

anyone have any idea on what this could be?

I have had endless discussions with my host, and they have narrowed it down to a setting on my laptop... but god knows which one it would be, cuz like i said... my other account works fine on here...

any tips advice etc welcome :p

btw my security is avast.

[Chris]

Ever get this fixed?

Your security isn't avast, it's your virus scanner which only scans files or possibly blocks ports. For the rest it doesn't do anything.

What the problem could be is your password encryption isn't the same as the SMTP server requires, most comon are: AUTH- MD5, PLAIN(Plaintext) or LOGIN or possibly APOP.

[Torniquet]

Thanks for the info Chris, i played about with the firewall settings and it seems to be working now

[Jackolantern]

Wow, I have no freakin' idea on something like this, but I absolutely do not think it is any setting on your computer (unless your computer just happens to have your host's SMTP server on it lol). That is like saying that my Windows configuration could break Indie Resource's Apache setup. It just doesn't work that way.

[Torniquet]

well if it worked fine on my phone, worked dandy on my desktop... but wasn't sending emails from my laptop. then it must have been summit to do with my laptop :p

[Jackolantern]

Still seems strange to me. The only contact it has with your computer is an HTTP message.

EDIT: Have you tried accessing it on another browser from the problem computer?

[Torniquet]

both my desktop and laptop use MS outlook 2010.

They both have the same settings and both have avast (no other programs other than windows firewall)

i changed the access permissions of my outlook in the firewall and all seems dandy now. either that or i done something else somewhere along the line and didnt realise lol

[Jackolantern]

Ahh, Outlook. Then that is more complex if MS Outlook is connecting to an SMTP server. I don't know why I was thinking you would have been using a browser-based UI. Outlook has a crapload of settings that can be tweaked, and some of those settings could poison your connection. Unfortunately I am not familiar enough with the settings to know where to start looking. I just know that I had similar problems on multiple occasions.

Try comparing some of the connection options with an Outlook client that is working correctly. I don't know if there are too many options to be feasible to compare all of the settings, though.